FAQs

FAQ:Clients

Viben is an online platform which believes in disrupting the current way of ordering food and services in India. The product built by Viben is the Kitchen POS system and mobile app (Viben), these products helps connect Restaurants and customers via a moderated channel.
• Customer opens the app, Scans the QR code placed at the table, chooses one or more item(s) from your venue menu list and places the order. • You will accept the order on the Viben POS software. • You will assign a particular waiter to service for the customer who has requested for the order. • Prepare the items requested by the customer • Waiter will place the order to the customer at their respective place. • Customer will pay through the app by choosing a suitable option for payment method
Increase your revenue Increase order frequency up to 20% and order value up to 70%, shortening service times and offering the easiest way of ordering. Increase Customer Loyalty Build customer loyalty and attract new ones, sending targeted push notifications and promotions directly to your customers' pocket. Manage your inventory Through Viben POS software, you will have a proper record of your inventory items which you can track, monitor and manage more efficiently and effectively. Improve your staff service quality With a simpler service, your staff will be able to attend more clients in the same time, improving performance and efficiency. Increase your visibility: When you partner with us, you will get a larger customer base as more number of customer will come to try your food because of ease in ordering of food and thus your customer reach will be multiplied by Viben. CRM Get to know your customers better: detailed analytics about your customers' preferences and consumption habits.
By Viben POS software, you will get the track of customer’s orders as per their respective table number prior to which your waiter will place the order to the table.
The customer will pay by choosing the suitable option for payment through the Viben App (Cash/ Debit Card/ E-wallet)
You will have a tremendous increase in your revenue as you can reach to a more number of restaurants by reducing the servicing time.
You can start servicing the orders as soon as you are on-boarded on the Viben platform. Our aim is to have you on our platform as soon as possible.

FAQ: Customer’s

You can start servicing the orders as soon as you are on-boarded on the Viben platform. Our aim is to have you on our platform as soon as possible.
You will have a tremendous increase in your revenue as you can reach to a more number of restaurants by reducing the servicing time.
The customer will pay by choosing the suitable option for payment through the Viben App (Cash/ Debit Card/ E-wallet)
By Viben POS software, you will get the track of customer’s orders as per their respective table number prior to which your waiter will place the order to the table.
Increase your revenue Increase order frequency up to 20% and order value up to 70%, shortening service times and offering the easiest way of ordering. Increase Customer Loyalty Build customer loyalty and attract new ones, sending targeted push notifications and promotions directly to your customers' pocket. Manage your inventory Through Viben POS software, you will have a proper record of your inventory items which you can track, monitor and manage more efficiently and effectively. Improve your staff service quality With a simpler service, your staff will be able to attend more clients in the same time, improving performance and efficiency. Increase your visibility: When you partner with us, you will get a larger customer base as more number of customer will come to try your food because of ease in ordering of food and thus your customer reach will be multiplied by Viben. CRM Get to know your customers better: detailed analytics about your customers' preferences and consumption habits.
• Customer opens the app, Scans the QR code placed at the table, chooses one or more item(s) from your venue menu list and places the order. • You will accept the order on the Viben POS software. • You will assign a particular waiter to service for the customer who has requested for the order. • Prepare the items requested by the customer • Waiter will place the order to the customer at their respective place. • Customer will pay through the app by choosing a suitable option for payment method
Viben is an online platform which believes in disrupting the current way of ordering food and services in India. The product built by Viben is the Kitchen POS system and mobile app (Viben), these products helps connect Restaurants and customers via a moderated channel.